This quality policy provides a framework for setting, monitoring, reviewing and achieving our objectives, programs and targets. Customer service is an essential part of the quality process and to ensure this is fulfilled, all employees receive training to ensure awareness and understanding of quality and its impact on customer service.
To ensure the company maintains its awareness for continuous improvement, the quality system is regularly reviewed by “Top Management” to ensure it remains appropriate and suitable to our business. The Quality System is subject to both internal and external annual audits. The management system provides evidence of its commitment to the QMS and continual improvement by communicating to all clients and suppliers as the importance of meeting customers’ requirements, establishing a quality policy ensuring that quality objectives have been established and performance measured, conducting management reviews, and ensuring the availability of adequate people and equipment resources. In addition, the team ensures that customer requirements are determined and are met with the aim of achieving and improving customer satisfaction. In keeping with our mission to provide information and communication with technology solutions to provide the best quality of support to the Aviation Industry,
AVIATOR SOLUTIONS LIMITED is committed to ensure that all employees and sub-contractors are aware of the importance of meeting customers and any applicable legal requirements, and their impact on customer service. To ensure that the company maintains its awareness for continual improvement, the quality system is regularly reviewed and is subject to planned internal and external audit.In addition, performance against quality objectives is regularly measured and recorded. The requirements of the company’s quality system are mandatory and all company personnel have a responsibility and obligation to it. To this end, and in order to ensure understanding, the Quality Policy is communicated through induction and other relevant training, and a copy is displayed in strategic locations in the company.
AVIATOR SOLUTIONS LIMITED aims to provide a professional and ethical service to our clients. In order to demonstrate our intentions, we have identified as measure performance against specified quality objectives, which are listed in the AVIATOR SOLUTIONS LIMITED Quality Objectives and Register.